Returns & Exchanges

We want Blinglane jewellery to feel easy to choose and easy to trust. Return eligibility depends on the product type, condition, timing, and whether the item is custom or personalised.

General return guidance

• Items should be unused, unworn, and returned in original condition where eligible.
• Custom, personalised, made-on-demand, final-sale, or hygiene-sensitive items may not be eligible for return unless there is a defect, damage, or fulfilment issue.
• Return or exchange availability may vary by product and order circumstances.

Damaged, incorrect, or missing items

If your order arrives damaged, incorrect, or incomplete, contact us with your order number, clear photos, and a short explanation. We will review the issue and guide you on the next step.

Before returning anything

Please contact support before sending an item back. This helps avoid delays and ensures the request is reviewed correctly.

Support

Use the Contact page and include your order number for faster help.